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        DHL Express Vanuatu

        Comprehensive source of information about DHL Vanuatu. Here you’ll find office addresses, shipping guidelines and restrictions, drop-off and collection points for DHL Express shipments, key local facts and more!

        DHL can be contacted at the following telephone numbers:

        • Within: + 678 27744
        • Outside: +678 7788727
        Fr8 Logistics
        1 Wharf Road
        Nambatu, Port Vila

        Customer Services and all queries: +678 27744
        Customs Clearance queries, Pick Up bookings and Collections: dhl@fr8.vu

        Operating Hours:
        Mon - Fri 07:30 - 17:00
        Sat 08:00 - 11:15

        DHL Express Import Guidelines

        Shipping guidelines, standard prohibitions and restrictions to consider when sending express shipments to Vanuatu.

        Prohibited Commodities for Vanuatu

        Dangerous goods, haz. or comb. mats
        Precious metals & stones

        Shipping Commodities – What You Need to Know

        Certain commodities are considered as “Non-Document” and need to be accompanied by an invoice and, in some cases, additional customs documentation. Other commodities are considered simply as a “Document” and only require a DHL Waybill to be completed. The following list explains what you need to do in order to ship various commodities.

        Document Commodities (Require only DHL Waybill)

        Airline tickets, issued/validated
        Annual reports
        Blank forms
        Books: hardbk/paperbk non-comm. use
        Cheques, cashier (NI)
        Computer printouts
        Documents, general business
        Invoices, blank
        Invoices, not blank
        Magazines, periodicals, journals
        Manuals, technical
        Microfiche & microfilm
        Money orders (NI)
        Music, printed or manuscript
        Negatives, including x-rays, films
        Photos as part of business reports
        Price lists
        Price tickets for garments
        Ship manifest-computer generated
        Shipping schedules
        Visa applications

        Commodities where you should contact your local Customer Service advisor to clarify shipping requirements

        All other commodities are Non-Document in nature and should be accompanied by a DHL Waybill and an Invoice.