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        DHL Express Vanuatu

        Comprehensive source of information about DHL Vanuatu. Here you’ll find office addresses, shipping guidelines and restrictions, drop-off and collection points for DHL Express shipments, key local facts and more!

        DHL can be contacted at the following telephone numbers:

        • Within: + 678 27744
        • Outside: +678 7788727
        Fr8 Logistics
        1 Wharf Road
        Nambatu, Port Vila

        Customer Services and all queries: +678 27744
        Customs Clearance queries, Pick Up bookings and Collections: dhl@fr8.vu

        Operating Hours:
        Mon - Fri 07:30 - 17:00
        Sat 08:00 - 11:15

        DHL Express Import Guidelines

        Shipping guidelines, standard prohibitions and restrictions to consider when sending express shipments to Vanuatu.

        Prohibited Commodities for Vanuatu

        Antiques
        Asbestos
        Dangerous goods, haz. or comb. mats
        Furs
        Ivory
        Pornography
        Precious metals & stones

        Shipping Commodities – What You Need to Know

        Certain commodities are considered as “Non-Document” and need to be accompanied by an invoice and, in some cases, additional customs documentation. Other commodities are considered simply as a “Document” and only require a DHL Waybill to be completed. The following list explains what you need to do in order to ship various commodities.

        Document Commodities (Require only DHL Waybill)

        Airline tickets, issued/validated
        Annual reports
        Blank forms
        Blueprints
        Books: hardbk/paperbk non-comm. use
        Charts/graphs
        Cheques, cashier (NI)
        Computer printouts
        Deeds
        Documents, general business
        Invoices, blank
        Invoices, not blank
        Magazines, periodicals, journals
        Manuals, technical
        Manuscripts
        Maps
        Microfiche & microfilm
        Money orders (NI)
        Music, printed or manuscript
        Negatives, including x-rays, films
        Newspapers
        Pamphlets
        Passports
        Photos as part of business reports
        Price lists
        Price tickets for garments
        Ship manifest-computer generated
        Shipping schedules
        Visa applications

        Commodities where you should contact your local Customer Service advisor to clarify shipping requirements

        All other commodities are Non-Document in nature and should be accompanied by a DHL Waybill and an Invoice.

         
         
         
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