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        DHL Express Puerto Rico

        Comprehensive source of information about DHL Puerto Rico. Here you’ll find office addresses, shipping guidelines and restrictions, drop-off and collection points for DHL Express shipments, key local facts and more!

        DHL can be contacted at the following telephone numbers:

        • Within: 1-800-225-5345
        • Outside: +1-787-791-2222

        Contact DHL Global Forwarding on:

        • +1-787-769-5151
        • +1-787-999-3470

        DHL Express - Ponce

        DHL Express
        Mercadita Airport Cargo Area
        Suite 2
        Ponce
        PR
        00731

        Opening Hours

        • Mon-Fri: 09:00-17:00
        • Sat: Closed
        • Sun: Closed
        • Holidays: Closed

        DHL Express - San Juan

        DHL Express
        Caribbean Airport Center
        30 Central Sector Road
        San Juan
        PR
        00979

        Opening Hours

        • Mon-Fri: 09:00-17:00
        • Sat: Closed
        • Sun: Closed
        • Holidays: Closed

        DHL Express Import Guidelines

        Shipping guidelines, standard prohibitions and restrictions to consider when sending express shipments to Puerto Rico.

        Prohibited Commodities for Puerto Rico

        Used car spare parts,Used clothing and all items that contain mutilated maps of Peru.

        Asbestos
        Dangerous goods, haz. or comb. mats
        Ivory
        Pornography

        Shipping Commodities – What You Need to Know

        Certain commodities are considered as “Non-Document” and need to be accompanied by an invoice and, in some cases, additional customs documentation. Other commodities are considered simply as a “Document” and only require a DHL Waybill to be completed. The following list explains what you need to do in order to ship various commodities.

        Document Commodities (Require only DHL Waybill)

        Advertising brochures/pamphlets
        Airline tickets, blank stock (NI)
        Airline tickets, issued/validated
        Annual reports
        Artwork inc.drawings/proofs/layouts
        Blueprints
        Booklets, brochures (non-adv.)
        Business cards
        Calendars
        Cash letters (NI)
        Catalogues
        Charts/graphs
        Cheques, cancelled (NI)
        Cheques, cashier (NI)
        Computer printouts
        Deeds
        Diaries
        Diplomatic mail
        Documents, general business
        Invoices, not blank
        Labels
        Magazines, periodicals, journals
        Manuals, technical
        Manuscripts
        Maps
        Microfiche & microfilm
        Money orders (NI)
        Music, printed or manuscript
        Negatives, including x-rays, films
        Newspapers
        Pamphlets
        Passports
        Photographs
        Photos as part of business reports
        Plans/drawings-arch/indust/eng. pur
        Price lists
        Publication not for public resale
        Ship manifest-computer generated
        Shipping schedules
        Slides
        Transparencies
        Visa applications

        Commodities where you should contact your local Customer Service advisor to clarify shipping requirements

        Alcoholic beverages
        Coffee
        Coffee samples
        Cotton
        Cotton seed
        Drugs: prescription
        Foodstuffs
        Plant products
        Plants
        All other commodities are Non-Document in nature and should be accompanied by a DHL Waybill and an Invoice.

         
         
         
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