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        Surcharges for Exceptional Activities

        DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
        In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
        The following surcharges are payable on international shipments:

        Description Surcharge (EUR)
        Remote Area Delivery 20.00 EUR or 0.45 EUR/kilo if higher
        Remote Area Pickup 20.00 EUR or 0.45 EUR/kilo if higher
        Dangerous Goods in Excepted Quantities 5.00 EUR
        Dangerous Goods in Limited Quantities 20.00 EUR
        Full Dangerous Goods 80.00 EUR
        Dry Ice (UN1845) 10.00 EUR
        Lithium Batteries Section II (PI966, PI969) 5.00 EUR
        Lithium Batteries Section II (PI967, PI970) No charge
        Lithium Batteries Section I, II (PI965) 80.00 EUR
        Biological Substances (UN3373) No charge
        Consumer Goods ID8000 20.00 EUR
        Oversize Piece 80.00 EUR
        Non-Stackable Pallet 150.00 EUR
        Address Correction 10.00 EUR
        Data Entry 3.00 EUR
        Elevated Risk 20.00 EUR
        Restricted Destination 20.00 EUR
        Exporter Validation 30.00 EUR
        The following surcharges are payable on domestic shipments, when different to those above:

        Description Surcharge (EUR)
        Remote Area Delivery 10.00 EUR or 0.22 EUR/kilo if higher
        Oversize Piece 40.00 EUR
        Non-Stackable Pallet 75.00 EUR
        Address Correction 5.00 EUR
        Valid from January 1, 2019

        Should you have any questions on surcharges please contact usContact Us.

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